Customer Services Advisor (male)

The Customer Service Officer is based at the British Council Al Khobar office within the Middle East and North Africa directorate. This is a very busy office which has been offering high quality teaching, examinations and a range of other educational and cultural services. The Customer Service Team is expected to meet a range of demanding Mystery Shopping, enquiries into sales and quality monitoring targets. The Customer Service Officer reports to the Customer Service Manager. The Customer Service Team is made up of 8-9 Customer Service Officers and the Customer Service Manager. The team support the Customer Service, Country and Corporate Strategy of providing integrated services, increase number of satisfied customers and building relationships.

Read the guidance notes, role profile, British Council behaviours and the generic skills dictionaries carefully in order to assist you with your application. Download and complete the British Council application form. Ensure that you can demonstrate the skills, knowledge and experience required for the role. Submit completed applications to ksa.recruit@sa.britishcouncil.org Only short-listed candidates will be contacted. If you are not contacted, regretfully your application has not been taken any further. Short-listing can take up to one month to complete. Only applications submitted on a British Council application form will be reviewed.